- Call Us: +60122503836
- Email: firstname.lastname@example.org
To claim your refund, please do not hesitate contact us within 7 days from date of goods receive. Please provide us the details of date of purchase, order number and nature of defect (attachment with photos).
We has the right to determine whether the goods is faulty.
You may return the product following reasons :
1. Products sent by us are not the same as your order;
2. Products sent are found to be defective
We do not accept product(s) returned for the following reasons:
1. Products purchased are found to be slightly different in color from the photographs shown on our store. We try out best to provide clear photographs but we cannot guarantee that the colors will be exactly the same.
2. Defective products caused by the customer’s own rough handling after receipt of the product(s), for example
stuck zippers etc.
** Once approve ,we will refund within 7 working days. **